FAQs

What is an assisted-living facility?

Our assisted-living facility is licensed by the New York Department of Health and operated for the purpose of providing long-term residential care, room, board (three meals a day and nutritious snacks), housekeeping, 24-hour personal care, a varied activity schedule, and 24-hour supervision. Staff is on duty 24 hours a day and personal care services, including medication assistance, are available at any time.

What are our rates?

We provide a unique rate structure in our assisted living community that allows residents to only pay for the services they need. Please contact us to learn more about our specific rates, services, amenities and programs.

What is the criteria for living in this facility? 

The Department of Health determines the criteria for entrance into assisted living communities. In general, a resident who lives at Hampshire House must be able to transfer and ambulate independently, although the use of a walker, cane, wheelchair or other assistive device is allowed. Residents may require some assistance with bathing, dressing, medication management and personal care, or they may be completely independent with these tasks. A resident who requires ongoing skilled services and care is not eligible for assisted living. The staff at Hampshire House as well as the resident’s primary care physician work together to determine eligibility. Please contact Hampshire House if you are interested in scheduling a preliminary eligibility assessment.

What is included in the price?

24-hour access to emergency call systems, case management, a full activity calendar, scheduled transportation, three meals a day, snacks, housekeeping, laundry, basic cable, 24-hour supervision by trained staff, use of the facilities, and much more.

Is personal furniture permitted at Hampshire House?

Residents are encouraged to bring their personal furniture and other items to decorate their apartment. Many residents feel that these personal touches transform their new apartment into a comfortable and familiar environment just like home. Photographs, a special quilt, wall hangings and other belongings are welcome. Hampshire House can also furnish your apartment for you at no cost.

What happens when a resident needs a higher level of care?

If a higher level of care is required for residents in our assisted living community, we will work closely with the resident and their family to ensure suitable and appropriate placement.

Do we accept Medicaid or Medicare?

No, but we do accept Long-Term Care Insurance. We also assist our residents/families in accessing Veterans Administration Aid and Attendance Benefits.

Do we have transportation available?

Yes. We have scheduled transportation available for physician appointments and other outings. Our activities department frequently schedules our transportation for trips to local restaurants and community events. Our van is wheelchair accessible, allowing mobility and freedom for all of our residents.

What is the general community like?

Our residents here are active, some have walkers, others have canes, while some require none. We also have residents that still drive themselves.

Can the residents leave the facility at any given time?

Yes, residents are free to come and go as they please, as long as it is safe for them to do so. We ask that residents sign in and out at the front desk.

What appliances can residents have in their apartments?

A small refrigerator is allowed, however, we ask that you not keep blow dryers, hot rollers or popcorn poppers in your apartment. No space heaters, extension cords, microwaves or cooking appliances (i.e. hot plates) or heated blankets.

I am interested in learning more about Hampshire House. How do I go about getting more information?

You can contact us via phone at 607-432-6171 or email us at   This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We would also be happy to send you a packet of information outlining our services and amenities.

We invite you to come and tour Hampshire House whenever you would like. Many potential residents also join us for a meal or activity to learn more about our community and our residents.

What is the admission process?

Residents must be seen by their primary care physician within 30 days prior to move-in. We will provide you with the forms that are necessary for move-in and we will work with your family and physician to ensure that the process is as smooth as possible.

 
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